Privacy Statement
We are committed to protecting the privacy rights of our customers. The goal of this Privacy Statement (“Statement”) is to explain what personal information or data we collect from you and why, how we handle and protect personal information, and how to exercise your privacy rights and choices.Your personal information or data is any information that identifies you, authenticates you, and can be linked to you and your transactions, behaviors, or preferences. For example, depending on your activities on our website you may provide us personal information such as your full name, contact details, credit card, financial account information, date of birth, demographics and more. Those are just a few examples so please review this Statement carefully and let us know if you have any concerns.This website may contain links to websites that are owned and operated by other companies. This Statement does not apply to websites and services that are owned and operated by third parties. The term “your device" refers to any computer, tablet, smart phone or other device you are using to access our websites.We may update this Statement from time to time. If we make material changes, we will post the updated Statement on this page. We will notify you of any modifications to this Statement that might materially affect the way we use or disclose your personal information prior to the change becoming effective.
Information we collect
As you use our websites, we collect information about you and the services that you use. Personal information we collect falls into three different categories: (1) information you give us; (2) information we collect from you automatically; and (3) information we collect from other sources.
Information you give us
We collect some information when you use our services, such as your first and last name, email address, postal address, phone number, financial account information such as a credit card number, birthday, demographic information (such as your gender), and any other information you give us. You may also provide us information about other people, including when you direct us to send a voucher.We collect some information automatically, including when you access our websites or otherwise use our services or install our applications. This information includes:
Purchasing Information – We collect information about your transactions on our websites, including what services you purchase, how frequently you purchase them, and any rewards or promotions associated with a purchase.
Device and Usage Information – We collect information in connection with your device and browser, such as the type of device you are using, your operating system, the browser that you use, your internet service provider, your internet protocol (IP) address, your device and mobile ad identifiers, the website that referred you to our website, the web pages you view (including the date and time you viewed them), the services or functionality you access or use (including the date and time of your access or use), and the subject of the ads you click or scroll over. To collect this information, we use cookies, web beacons and similar technologies.
Location Information – We collect information about the location of your device, including GPS location, for purposes of enhancing or facilitating our services and to help us understand how our website, other services and functionality are being used and to deliver more relevant advertising.
Purchasing Information – We collect information about your transactions on our websites, including what services you purchase, how frequently you purchase them, and any rewards or promotions associated with a purchase.
Device and Usage Information – We collect information in connection with your device and browser, such as the type of device you are using, your operating system, the browser that you use, your internet service provider, your internet protocol (IP) address, your device and mobile ad identifiers, the website that referred you to our website, the web pages you view (including the date and time you viewed them), the services or functionality you access or use (including the date and time of your access or use), and the subject of the ads you click or scroll over. To collect this information, we use cookies, web beacons and similar technologies.
Location Information – We collect information about the location of your device, including GPS location, for purposes of enhancing or facilitating our services and to help us understand how our website, other services and functionality are being used and to deliver more relevant advertising.
Information we collect from other sources
Some information we collect is publicly available. For example, we may collect information you submit to a blog, a chat room, or a social network like Facebook, Twitter or Google+. We may also collect information about you from other companies and organizations. By gathering additional information about you, we can correct inaccurate information, enhance the security of your transactions, and give you product recommendations and special offers that are more likely to interest you.How We Use Your InformationWe use the information we collect about you in a variety of ways, including:
to conclude or perform a contract with you, for example to process your purchases of or requests for services, including delivering vouchers in accordance with your instructions; communicate with you about orders, purchases and services;
for our legitimate business purposes, including to respond to your customer service inquiries and requests for information; maintain, improve, and analyze our website, ads, and the services we offer; detect, prevent, or investigate security breaches or fraud; andfacilitate the functionality of our website;
to comply with our legal obligations, for example to maintain appropriate records for internal administrative purposes and as required by applicable law; and on the basis of your consent, for example to send you via email and other electronic means personalized promotions and special offers or informing you about our services, or other promotional purposes. You can withdraw your consent at any time by contacting us as set out below.
to conclude or perform a contract with you, for example to process your purchases of or requests for services, including delivering vouchers in accordance with your instructions; communicate with you about orders, purchases and services;
for our legitimate business purposes, including to respond to your customer service inquiries and requests for information; maintain, improve, and analyze our website, ads, and the services we offer; detect, prevent, or investigate security breaches or fraud; andfacilitate the functionality of our website;
to comply with our legal obligations, for example to maintain appropriate records for internal administrative purposes and as required by applicable law; and on the basis of your consent, for example to send you via email and other electronic means personalized promotions and special offers or informing you about our services, or other promotional purposes. You can withdraw your consent at any time by contacting us as set out below.
How we share your information
We share your information in the following circumstances:
When We Work with Service Providers – We share your information with service providers that provide us with support services, such as credit card processing, website hosting, email and postal delivery, location mapping, product and service delivery, analytics services, or conducting academic research. Other service providers assist us, with your consent where required by applicable law, to assess, develop and provide you with promotions and special offers that may interest you, administer contests, sweepstakes and events or for other promotional purposes.
When Sharing Helps Us Protect Lawful Interests – We may disclose your information if we believe that the disclosure is required by law, a subpoena or other legal process, if we believe that the disclosure is necessary to enforce our agreements or policies, or if we believe that the disclosure will help us protect the rights, property, or safety of Mindcapital or our customers or partners.
When You Give Consent – We may share information about you with other companies if you give us permission or direct us to share the information.
When We Work with Service Providers – We share your information with service providers that provide us with support services, such as credit card processing, website hosting, email and postal delivery, location mapping, product and service delivery, analytics services, or conducting academic research. Other service providers assist us, with your consent where required by applicable law, to assess, develop and provide you with promotions and special offers that may interest you, administer contests, sweepstakes and events or for other promotional purposes.
When Sharing Helps Us Protect Lawful Interests – We may disclose your information if we believe that the disclosure is required by law, a subpoena or other legal process, if we believe that the disclosure is necessary to enforce our agreements or policies, or if we believe that the disclosure will help us protect the rights, property, or safety of Mindcapital or our customers or partners.
When You Give Consent – We may share information about you with other companies if you give us permission or direct us to share the information.
Cookies, web beacons, and similar technologies
We and others use a variety of technologies to collect information about your device and use of our websites and mobile applications. These technologies include cookies, web beacons, java scripts, entity tags, and HTML local storage. Most web browsers can be programmed to accept or reject the use of some or all of these technologies, although you must take additional steps to disable or control other technologies.
Cookies – Cookies are small data files that are sent from a website’s server and are stored on your device’s hard drive either for only the duration of your visit ("session cookies") or for a fixed period ("persistent cookies"). Cookies contain information that can later be read by a web server.
Web Beacons – Web beacons are small, transparent images that are embedded in web pages, applications, and emails that are sometimes called “clear gifs," “single pixel gifs", "page tags" or “web bugs." We use web beacons to track the web pages you visit, to test the effectiveness of our marketing, and to find out if an email has been opened and acted on.
Java Scripts – Java scripts are code snippets embedded in various parts of websites and applications that facilitate a variety of operations including accelerating the refresh speed of certain functionality or monitoring usage of various online components.
Entity Tags – Entity Tags are HTTP code mechanisms that allow portions of websites to be stored or “cached" within your browser and validates these caches when the website is opened, accelerating website performance since the web server does not need to send a full response if the content has not changed.
HTML5 Local Storage – HTML5 local storage allows data from websites to be stored or “cached" within your browser to store and retrieve data in HTML5 pages when the website is revisited.
Social Networks. We have added certain features to our website that allow social networks (such as Facebook, Twitter, and Google+) to track the activities of their members or collect certain information when they use our website. These features may include technologies called "plug-ins" and "widgets." Plug-ins create a direct link between two websites, and widgets are interactive mini-programs that provide other companies’ services on our website. If you are concerned about the way a social network is tracking your activity, please contact the social network or review its privacy policy. For example, you can review Facebook’s data-use policy at Facebook's About Privacy page. These and similar technologies are used for the following purposes:
Services and Functionality – Some of these technologies are required to allow you to access and use our website and the various services and functionality we offer. Without these technologies, some of the services and functionality on our website would not work properly.
Performance Monitoring – Some of these technologies help us analyze and estimate traffic and assess the volume of use of services and functionality on our website. They show us how visitors and customers interact with our digital properties, whether there are any errors, the degree to which certain web pages, services or functionality are accessed and used and how they are performing or operating. These technologies help us understand how our website are used and assist us in improving the content and operation of our online properties. When these technologies are used for performance monitoring, no information that identifies you is collected.
User Convenience – Some of these technologies enhance the ease of use of our website and the services and functionality they make available by accelerating load and refresh times and remembering information that you have provided on prior visits to our website or when you last used a website, service or functionality.
Marketing – Some of these technologies are used to tailor your experience on our website or across your applications or devices by controlling the promotions, advertisements and other marketing messages that may appear when you access or use these or other digital properties. These technologies also help us learn which services and functionality you are using and how you are accessing information about us. We may use this information to personalize your visit to a website or to send you relevant promotions and advertisements.
Third parties. Some of the above functionality, analytics, content and advertising on our website may be provided by third parties that collect device and usage information and location information across your different devices through mobile software development kits, cookies, web beacons and other similar technologies.
Cookies – Cookies are small data files that are sent from a website’s server and are stored on your device’s hard drive either for only the duration of your visit ("session cookies") or for a fixed period ("persistent cookies"). Cookies contain information that can later be read by a web server.
Web Beacons – Web beacons are small, transparent images that are embedded in web pages, applications, and emails that are sometimes called “clear gifs," “single pixel gifs", "page tags" or “web bugs." We use web beacons to track the web pages you visit, to test the effectiveness of our marketing, and to find out if an email has been opened and acted on.
Java Scripts – Java scripts are code snippets embedded in various parts of websites and applications that facilitate a variety of operations including accelerating the refresh speed of certain functionality or monitoring usage of various online components.
Entity Tags – Entity Tags are HTTP code mechanisms that allow portions of websites to be stored or “cached" within your browser and validates these caches when the website is opened, accelerating website performance since the web server does not need to send a full response if the content has not changed.
HTML5 Local Storage – HTML5 local storage allows data from websites to be stored or “cached" within your browser to store and retrieve data in HTML5 pages when the website is revisited.
Social Networks. We have added certain features to our website that allow social networks (such as Facebook, Twitter, and Google+) to track the activities of their members or collect certain information when they use our website. These features may include technologies called "plug-ins" and "widgets." Plug-ins create a direct link between two websites, and widgets are interactive mini-programs that provide other companies’ services on our website. If you are concerned about the way a social network is tracking your activity, please contact the social network or review its privacy policy. For example, you can review Facebook’s data-use policy at Facebook's About Privacy page. These and similar technologies are used for the following purposes:
Services and Functionality – Some of these technologies are required to allow you to access and use our website and the various services and functionality we offer. Without these technologies, some of the services and functionality on our website would not work properly.
Performance Monitoring – Some of these technologies help us analyze and estimate traffic and assess the volume of use of services and functionality on our website. They show us how visitors and customers interact with our digital properties, whether there are any errors, the degree to which certain web pages, services or functionality are accessed and used and how they are performing or operating. These technologies help us understand how our website are used and assist us in improving the content and operation of our online properties. When these technologies are used for performance monitoring, no information that identifies you is collected.
User Convenience – Some of these technologies enhance the ease of use of our website and the services and functionality they make available by accelerating load and refresh times and remembering information that you have provided on prior visits to our website or when you last used a website, service or functionality.
Marketing – Some of these technologies are used to tailor your experience on our website or across your applications or devices by controlling the promotions, advertisements and other marketing messages that may appear when you access or use these or other digital properties. These technologies also help us learn which services and functionality you are using and how you are accessing information about us. We may use this information to personalize your visit to a website or to send you relevant promotions and advertisements.
Third parties. Some of the above functionality, analytics, content and advertising on our website may be provided by third parties that collect device and usage information and location information across your different devices through mobile software development kits, cookies, web beacons and other similar technologies.
Your choices
Cookies, Web Beacons and Similar Technologies – You may be able to reject cookies, web beacons, entity tags and HTML5 local storage by adjusting the appropriate settings in your browser. Each browser is different, but many common browsers (Internet Explorer, Chrome, Firefox, and Safari) have preferences or options that may be adjusted to allow you to either accept or reject cookies and certain other technologies before they are set or installed or allow you to remove or reject the use or installation of certain technologies altogether. If you want to learn the correct way to modify your browser settings, please use the Help menu in your browser.
Interest-Based Ads – Many advertising companies that collect information for interest-based advertising are members of the European Interactive Digital Advertising Alliance, the Network Advertising Initiative and the Digital Advertising Alliance, which maintain websites where people can opt out of interest-based advertising from their members. To opt-out on these pages, visit YourOnlineChoices, AboutAds and NetworkAdvertising optout
Adobe Flash Player Technology – We allow Adobe to set and enable special cookies that are necessary to deliver video content for Adobe Flash Player. You cannot remove Flash cookies simply by changing your browser settings. If you would like to limit the websites that can store information in Flash cookies on your device, you must visit the Adobe website: MacroMedia Support page
Google Analytics – We use Google Analytics to aggregate and analyze data about your use of our websites. To opt out of Google’s analytics services, please visit the Google Tools website (to learn more about how Google collects and processes data, visit Google’s website).
"Do Not Track" Technology – Some newer web browsers have a "Do Not Track" preference that transmits a "Do Not Track" header to the websites you visit with information indicating that you do not want your activity to be tracked.
Interest-Based Ads – Many advertising companies that collect information for interest-based advertising are members of the European Interactive Digital Advertising Alliance, the Network Advertising Initiative and the Digital Advertising Alliance, which maintain websites where people can opt out of interest-based advertising from their members. To opt-out on these pages, visit YourOnlineChoices, AboutAds and NetworkAdvertising optout
Adobe Flash Player Technology – We allow Adobe to set and enable special cookies that are necessary to deliver video content for Adobe Flash Player. You cannot remove Flash cookies simply by changing your browser settings. If you would like to limit the websites that can store information in Flash cookies on your device, you must visit the Adobe website: MacroMedia Support page
Google Analytics – We use Google Analytics to aggregate and analyze data about your use of our websites. To opt out of Google’s analytics services, please visit the Google Tools website (to learn more about how Google collects and processes data, visit Google’s website).
"Do Not Track" Technology – Some newer web browsers have a "Do Not Track" preference that transmits a "Do Not Track" header to the websites you visit with information indicating that you do not want your activity to be tracked.
How to manage your account information and your rights
Depending on the applicable law, you may have various rights in respect of your personal information, such as the right of access, rectification, restriction, opposition, portability and erasure. These rights are subject to limitations set out in law. Please contact us using any of the methods described below if you would like to exercise applicable rights.
How we protect your information
We protect your information using technical, physical, and administrative security measures to reduce the risk of loss, misuse, unauthorized access, disclosure or modification of your information. No system or network can be guaranteed to be 100% secure.
We will only retain your information for as long as is reasonably needed for each purpose.Use by ChildrenWe do not intend for our websites or online services to be used by anyone under the age of 18. If you are a parent or guardian and believe we may have collected information about your child, please contact us as described in the "Contact Us" section of this Statement.
We will only retain your information for as long as is reasonably needed for each purpose.Use by ChildrenWe do not intend for our websites or online services to be used by anyone under the age of 18. If you are a parent or guardian and believe we may have collected information about your child, please contact us as described in the "Contact Us" section of this Statement.
International transfer of personal data
Some of the third parties with whom we share your personal information may be located in the United States and other countries outside of the EU and Switzerland, including in countries that may not provide the same level of data protection as your home country. We take appropriate steps to ensure that recipients of your personal information protect it such as contractual safeguards.
Contact us
We welcome your questions, comments and concerns about privacy. You can contact BeWell by Michèle Fabian by email at [email protected], or by postal mail at: BeWell by Michèle Fabian c/o Michèle Fabian, Rieterstrasse 71, 8002 Zürich, Switzerland.